How REDYVO handles your information.

REDYVO LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available when you use our website or request TV mounting or scheduled mobile iPhone screen and battery service.

Information We Collect

We may collect information you provide when booking, applying, or contacting us, including:

• Name, phone number, email address, and service address
• Preferred appointment date and arrival window
• iPhone model and requested screen or battery service
• TV size, mount, wall, cord-management, and installation selections
• Service notes, application information, and customer communications
• Photos or work examples you choose to provide

We may also collect limited technical information through the website, such as browser type, device type, IP address, pages visited, referral information, and general website usage.

How We Use Information

We may use collected information to:

• Review, confirm, schedule, and complete requested services
• Prepare estimates and evaluate installation or device requirements
• Communicate about scheduling, arrival times, service, and follow-up
• Respond to customer-service, warranty, and application questions
• Coordinate qualified technicians for appointments
• Maintain service, business, and warranty records
• Improve our website, services, advertising, and customer experience
• Prevent fraud, spam, misuse, and security incidents
• Comply with applicable legal obligations

Text Messages and Email

If you provide a mobile number and consent to receive text messages from REDYVO, we may send appointment confirmations, scheduling updates, technician arrival notifications, service reminders, customer-support messages, and other service-related communications. Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact REDYVO directly.

Marketing text messages will only be sent when permitted by law and when appropriate consent has been obtained. Consent to receive text messages is not a condition of purchasing REDYVO services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except our texting service provider, solely as necessary to provide SMS services, deliver messages, and manage opt-outs.

Forms, Hosting, and Service Providers

Website forms may be processed by a form-delivery provider, and website data may be handled by hosting, analytics, scheduling, email, SMS, advertising, or security providers. These providers may process information only as needed to support the related service and according to their own terms and privacy practices.

Payments

If online payments are introduced, payment information may be processed by a third-party payment provider. REDYVO does not intend to store complete payment-card details directly on its website.

Cookies and Analytics

We may use cookies or similar technologies to keep the website functioning, understand usage, improve performance, and measure marketing results. Third-party analytics or advertising providers may collect information according to their own privacy policies.

How We Share Information

We may share information only as reasonably necessary with:

• Technicians assigned to review or complete the requested service
• Form, scheduling, email, SMS, hosting, analytics, advertising, security, and payment providers
• Professional advisers such as attorneys, accountants, or insurers
• Government authorities when required by law
• A successor business in connection with a merger, sale, or transfer

REDYVO does not sell customer personal information for money.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed completely secure.

Data Retention

We retain information only as long as reasonably necessary to provide services, maintain business and warranty records, resolve disputes, enforce agreements, and comply with legal obligations. Third-party providers may apply their own retention periods.

Your Choices

You may contact us to request that we correct or delete certain personal information, subject to legal, security, warranty, and recordkeeping requirements.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. The updated date will appear at the top.

Contact Us

Questions about this Privacy Policy may be directed to REDYVO LLC using the contact information displayed on this website.