Our limited 90-day repair warranty.

Eligible REDYVO screen and battery replacements include a limited 90-day workmanship warranty beginning on the date the repair is completed.

What the Warranty Covers

The warranty covers defects directly related to the replacement part or the workmanship performed during the original repair.

Examples may include:

• A replacement screen that stops displaying properly
• Touch functionality problems caused by the replacement screen
• A replacement battery that is determined to be defective
• A part that becomes loose because of the original installation

What the Warranty Does Not Cover

The warranty does not cover:

• Cracks, impact damage, drops, or physical damage after repair
• Liquid exposure or water damage
• Damage caused by misuse, abuse, or improper handling
• Damage caused by another repair provider
• Software issues, data loss, or operating-system problems
• Preexisting damage or unrelated device problems
• Frame damage, bent devices, or damaged internal components
• Normal battery aging or reduced capacity caused by use
• Damage caused by unauthorized modifications

Warranty Inspection

A device submitted for warranty service must be inspected before coverage can be approved. The inspection may include reviewing the device condition, original repair records, part condition, and evidence of new damage.

Available Warranty Remedy

When a valid warranty claim is approved, REDYVO may repair or replace the covered part at no additional charge.

If repair or replacement is not reasonably available, REDYVO may provide another remedy at its discretion, subject to applicable law.

Original Customer and Device

Warranty coverage applies only to the original customer and the device repaired during the original appointment. The warranty is not transferable to another device.

Proof of Service

Customers may be required to provide the name, phone number, email address, invoice, receipt, or other information associated with the original repair.

Replacement Parts

A warranty replacement part may be new, aftermarket, refurbished, reclaimed, or otherwise suitable for the repair.

Repair Time and Parts Availability

Warranty service depends on technician scheduling and part availability. REDYVO does not guarantee same-day warranty service.

Data and Backups

Customers should back up important photos, files, and other data before warranty service. REDYVO does not guarantee against data loss during inspection or repair.

How to Request Warranty Service

Contact REDYVO using the phone number or contact information displayed on this website. Include your original appointment information and a description of the issue.

Additional Rights

This limited warranty does not eliminate rights that cannot be waived under applicable law.