Terms for using REDYVO services.

These Terms of Service apply when you use the REDYVO website, request an appointment, or receive mobile repair services.

Appointment Requests

Submitting a booking request does not guarantee an appointment. Service is confirmed only after REDYVO reviews your request, verifies part availability, and confirms the appointment.

Customer Responsibilities

Before service, customers are responsible for:

• Providing accurate device and contact information
• Backing up important photos, files, and other data
• Disclosing known damage or previous repairs
• Removing passwords or disabling security features when needed
• Providing safe and reasonable access to the service location

Device Data

Screen and battery repairs normally do not erase device data. However, REDYVO cannot guarantee that data will not be lost, corrupted, or affected during diagnosis or repair. Customers should back up their devices before service.

Pricing and Additional Damage

Website prices are estimates based on the selected device and repair. Additional damage discovered during inspection may affect the final price. No additional paid work will be performed without customer approval.

Parts Availability

Appointments and repair options depend on part availability. REDYVO may reschedule, cancel, or modify a repair request when the required part is unavailable or unsuitable.

Payment

Payment is due when service is completed unless otherwise agreed in writing. Available payment methods may change.

Cancellations and Rescheduling

Customers should provide reasonable notice when cancelling or rescheduling. REDYVO may cancel or reschedule appointments due to technician availability, unsafe conditions, weather, parts issues, or circumstances beyond its reasonable control.

Repair Limitations

Some devices may have damage that prevents a successful repair. REDYVO does not guarantee that every device can be restored to full operation.

Warranty

Eligible repairs may include a limited 90-day workmanship warranty. Warranty coverage, exclusions, and available remedies are described in the REDYVO Warranty Policy.

Preexisting Damage

REDYVO is not responsible for damage or defects that existed before service, including frame damage, liquid damage, damaged internal components, software problems, or prior improper repairs.

Replacement Parts

Replacement parts may be new, aftermarket, refurbished, reclaimed, or otherwise suitable for the requested repair unless a specific part type is stated in writing.

Technicians and Service Providers

Services may be completed by qualified technicians or independent service providers working with REDYVO.

Limitation of Liability

To the fullest extent permitted by law, REDYVO is not liable for indirect, incidental, special, or consequential losses arising from device failure, data loss, lost business, or inability to use a device.

Website Use

You may not misuse the website, submit false information, attempt unauthorized access, interfere with website operation, or use the website for unlawful purposes.

Changes to These Terms

REDYVO may update these Terms as its services and business practices change. Updated Terms will be posted on this page.

Governing Law

These Terms are governed by the laws of the State of Arizona, except where applicable law requires otherwise.

Contact

Questions about these Terms may be submitted using the contact information displayed on the REDYVO website.