Terms for using REDYVO services.

These Terms of Service apply when you use the REDYVO website, request an appointment, or receive TV mounting or mobile iPhone screen and battery service.

Appointment Requests

Submitting a booking request does not guarantee an appointment. Service is confirmed only after REDYVO reviews the request and confirms technician availability, service details, and, when applicable, parts availability.

Estimates, Final Pricing, and Payment

Website prices and booking totals are estimates based on the information selected or provided. The technician may need to inspect the device, TV, mount, wall, wiring path, and service area before confirming the final scope and price. REDYVO will explain material changes before additional paid work is performed. Payment is due when service is completed unless otherwise agreed in writing.

General Customer Responsibilities

Customers are responsible for:

• Providing accurate contact, service, and location information
• Providing safe, reasonable, and timely access to the service area
• Removing fragile, valuable, or obstructing items from the work area
• Disclosing known damage, hazards, prior work, or unusual conditions
• Obtaining any landlord, property-owner, HOA, or similar permission
• Keeping children and pets away from tools and the active work area

Mobile iPhone Service

REDYVO provides scheduled, in-person iPhone screen and battery replacement. Customers should accurately identify the device, disclose known damage or previous repairs, back up important data, and remove passwords or disable security features when reasonably needed for testing.

Screen and battery replacement normally does not erase device data, but REDYVO cannot guarantee against data loss resulting from a device's preexisting condition or the service process. REDYVO does not provide remote access, account recovery, device unlocking, data recovery, malware removal, or general software support.

iPhone Parts, Condition, and Service Limitations

Service depends on suitable part availability and the device's condition. Replacement parts may be new, aftermarket, refurbished, reclaimed, or otherwise suitable unless a specific part type is stated in writing. REDYVO is not responsible for defects or damage that existed before service, including liquid damage, frame damage, damaged internal components, prior improper work, or issues unrelated to the selected screen or battery replacement. Some devices cannot be restored to full operation.

TV Mounting Information and Equipment

Customers should provide accurate TV size, wall type, mount type, cord-management, fireplace, height, and access information. A customer-supplied mount must be compatible with the TV and intended installation and include the required hardware. If equipment is missing, incompatible, damaged, or unsafe, the appointment may be modified, rescheduled, or declined.

Walls, Hidden Conditions, and Mounting

TV mounting ordinarily requires drilling and the use of anchors or fasteners. Customers must disclose known plumbing, electrical, post-tension cables, unusual framing, wall damage, or other hidden conditions. REDYVO cannot verify every concealed condition before work begins. Crumbling, damaged, unusually constructed, or otherwise unsuitable surfaces may require a different approach, additional work, or cancellation.

Wiring and Cosmetic Work

Cord concealment and wiring options depend on wall access, cable type, power location, building conditions, and applicable safety requirements. Electrical work, new outlets, code-required upgrades, drywall repair, patching, painting, and other cosmetic restoration are excluded unless specifically agreed in writing. REDYVO may decline a requested wiring method when conditions make it unsafe or unsuitable.

TVs and Connected Devices

Customers should identify preexisting damage or performance issues before installation and retain remotes, cables, passwords, and instructions needed to test connected devices. REDYVO is not responsible for preexisting defects, manufacturer limitations, internet or account issues, or equipment not included in the agreed installation scope.

iPhone Warranty and TV Service Concerns

Eligible iPhone screen and battery replacements may include the limited coverage described in the REDYVO iPhone Warranty. That policy does not apply to TV mounting. Customers with a TV mounting concern should contact REDYVO promptly so the service record and installation can be reviewed under these Terms, any written service commitment, and applicable law.

Cancellations and Rescheduling

Customers should provide reasonable notice when cancelling or rescheduling. REDYVO may cancel or reschedule because of technician availability, unsafe conditions, weather, unavailable parts or equipment, inaccurate booking information, or circumstances beyond its reasonable control.

Technicians

Services may be completed by qualified independent technicians contracted by REDYVO for the requested appointment.

Limitation of Liability

To the fullest extent permitted by law, REDYVO is not liable for indirect, incidental, special, or consequential losses arising from device failure, data loss, lost business, inability to use equipment, or conditions outside the agreed service scope.

Website Use

You may not misuse the website, submit false information, attempt unauthorized access, interfere with website operation, or use the website for unlawful purposes.

Changes to These Terms

REDYVO may update these Terms as its services and business practices change. Updated Terms will be posted on this page.

Governing Law

These Terms are governed by the laws of the State of Arizona, except where applicable law requires otherwise.

Contact

Questions about these Terms may be submitted using the contact information displayed on the REDYVO website.